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Field Technician - Production Support

Position Overview
Executes, monitors and maintains organization's jobs and tasks. Follows runbook procedures for execution and reconcilement activity. Escalates jobs as necessary communicating and collaborating with level two and three staff and management. Responds to organizations reported technical incidents and requests. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
Execute, monitor and maintain jobs and tasks
Job and error escalations
Maintain, analyze, troubleshoot, repair computer systems, hardware and peripherals
0-3 years of experience
Associates Degree or equivalent
Excellent customer service and communication skills.
Familiarity with client server platforms support and various system applications.
Adept quick technical learner.
Ability to work in an environment where deadlines are critical.
Wintrust Financial Corporation (Wintrust) is a financial services holding company based in Rosemont, Illinois, with assets above $27 billion. We engage in the business of providing traditional community banking services, commercial banking, wealth management services, commercial insurance premium financing, life insurance premium financing, mortgage origination, short-term accounts receivable financing, and certain administrative services, such as data processing of payrolls, billing and treasury management services. We provide community-oriented, personal and commercial banking services to customers located in the greater Chicago, Illinois and southern Wisconsin metropolitan areas through its 15 wholly owned banking subsidiaries.
We provide an engaging, dynamic work environment, an excellent compensation package including 401k, employee stock purchase plan, medical/dental, life insurance and more!
Wintrust is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.



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